Privacy and Security

ShareCover’s goal is to provide you with the insurance coverage you need, when you need it. Part of the process of understanding your needs is asking you for personal information. Our commitment to the protection and privacy of that information is a priority. You can expect us to keep your personal information secure and to be clear and open about what we do with it.

This page outlines our data and privacy commitment to you. Here you’ll find links to our Privacy Policy, Online Privacy and Security Statements and Terms of Use.

You can also edit your marketing preferences at any time under Contact Permissions.

What information we will collect from you

When you use our products, you are trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

We need certain personal information from you to provide you with our products or services. This information is primarily captured and used when you apply for a product or service, make a claim or wish to pay for a product or service online.

We will generally ask for the following types of personal information:

  • name, date of birth, gender;
  • contact details;
  • information relevant to a product or service (e.g. your claims history);
  • bank details for payments;
  • details of insurance policies you hold or have held; and/or
  • sensitive information such as criminal records (where this information is relevant to underwriting an insurance policy or processing a claim).

This information can be collected over the phone, the internet and/or in writing. It is held by us electronically or in hard copy with security measures in place to protect this data.

More information

For more details on how we handle your personal information and the approved third parties who may access it, please refer to the policies and documents listed below:

Information is also included in your Product Disclosure Statement (PDS).

If you have any further questions on privacy and security, please contact us via email:

More information

Helpful resources in relation to this page.

ShareCover Privacy Policy
Login to change your Contact Permissions
Online Privacy & Security Statements
Contact us

Things to know

1 ShareCover Enterprises is owned by Insurance Australia Limited and is not related to, or in partnership with, DiDi or Uber. References to these ridesharing services on this website do not constitute an endorsement by these ridesharing services of ShareCover, nor an endorsement of these ridesharing services by ShareCover.

Any questions?

Contact our friendly customer service team who are based in Australia.

Help and support





Insurance issued by Insurance Australia Limited ABN 11 000 016 722 AFS Licence No. 227681 trading as ShareCover Enterprises. This is general advice only and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement (PDS) and Target Market Determinations available on this website. For Short Stay Pay-per night and Short Stay 6 & 12 month policies, please also read our Key Fact Sheets (KFS) for buildings and contents which set out some of the events/risks covered and not covered by those policies and other information you should consider. These sheets do not provide a complete statement of the cover offered, exclusions, conditions and limits that apply under the policies. You should carefully read the Product Disclosure Statement (PDS) and all policy documentation for more details.

To help you make an informed choice on insurance visit the Australian Government website:

ShareCover Enterprises is owned by Insurance Australia Limited and is not related to either Airbnb, Bolt,, DiDi, OLA, Shebah, Spacer, Stayz and Uber. References to these platforms on this website do not constitute an endorsement by these platforms of ShareCover nor an endorsement of these platforms by ShareCover; nor IAG being partnered with these platforms.

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