Family and domestic violence
If you're affected by family and domestic violence, we're here to support you
Support services
Throughout Australia, people are experiencing family and domestic violence every day. If you’re in this situation, there are people you can talk to and services that can help.
1800RESPECT
Call 1800RESPECT anytime, 24/7 on 1800 737 732. Find more information on the 1800RESPECT website.
Full Stop Australia
Call Full Stop Australia anytime, 24/7 on 1800 385 578. Find more information on Full Stop Australia.
Call 000 if you or anyone in your family are in immediate danger.
How we can help
We want to help you with your insurance, especially during difficult times Our teams are here to support you. We know it can be difficult to talk about what you’re going through, so we always try to minimise the number of times you need to give us details. Contact us on contact@sharecover.com
What to expect when you contact us
Privacy and safety
When you contact us, your privacy and safety are our top priority. If you’re affected by family and domestic violence, information you give us about your situation will be kept private (even if you have a joint policy).
Financial support
We can talk to you about financial support if your situation is putting stress on your finances.
Supporting our staff
We know our staff can be affected by family and domestic violence, too. Our Employee Assistance Programs, as well as specialist teams and support services, help look after our teams.
Our policy
We’re committed to supporting you if you’re experiencing family and domestic violence. To learn more about our commitments to you, read the IAG family and domestic violence policy.
More information
Helpful resources in relation to this page.
Things to know
1 ShareCover Enterprises is owned by Insurance Australia Limited and is not related to, or in partnership with, DiDi or Uber. References to these ridesharing services on this website do not constitute an endorsement by these ridesharing services of ShareCover, nor an endorsement of these ridesharing services by ShareCover.
Any questions?
Contact our friendly customer service team who are based in Australia.
Insurance
Resources
Insurance issued by Insurance Australia Limited ABN 11 000 016 722 AFS Licence No. 227681 trading as ShareCover Enterprises. This is general advice only and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement (PDS) and Target Market Determinations available on this website. For Short Stay Pay-per night and Short Stay 6 & 12 month policies, please also read our Key Fact Sheets (KFS) for buildings and contents which set out some of the events/risks covered and not covered by those policies and other information you should consider. These sheets do not provide a complete statement of the cover offered, exclusions, conditions and limits that apply under the policies. You should carefully read the Product Disclosure Statement (PDS) and all policy documentation for more details.
To help you make an informed choice on insurance visit the Australian Government website: www.moneysmart.gov.au
ShareCover Enterprises is owned by Insurance Australia Limited and is not related to either Airbnb, Bolt, Booking.com, DiDi, OLA, Shebah, Spacer, Stayz and Uber. References to these platforms on this website do not constitute an endorsement by these platforms of ShareCover nor an endorsement of these platforms by ShareCover; nor IAG being partnered with these platforms.