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RideCover Comprehensive

RideCover Comprehensive
Contact UsMy Account
Contact UsMy Account

Changes to how you access policies

We've updated our system and how you access your policy may impact you.

Who it impacts?

The recent changes to our system will impact customers with existing Short-stay policies.

If you have one of the following Short-stay policies, you will be impacted:

  • Pay-per-night (policies taken out before 30/09/2021)
  • Short-stay Landlord
  • Short-stay Annual (6 month or 12 month)

Pay-per-night (Starting before 30/09/2021)

Your policies have been migrated over to our new system, however to finalise the setup we need you to complete one more step. You will need to create a new user profile using the email address you used when you purchased your original policy with us, and your existing policy should automatically appear within your new dashboard.

If you have any issues, please contact us.

Landlord & Short-stay Landlord

We no longer offer new Landlord policies. If you need to make a claim, request a Certificate of Insurance or other information, please contact us here.

Annual Short-stay (6 month & 12 month)

We no longer offer new annual policies. If you need to make a claim, request a Certificate of Insurance or other information, please contact us here.

Other Changes

We've improved our process for lodging a claim so you can now do it online. You can easily make a claim by logging into your account, selecting the policy and answering a few questions.

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Short-stay hosts

Pay-per-night

Rideshare drivers

RideCover Comprehensive

ShareCover is issued by Insurance Australia Limited ABN 11 000 016 722 AFS Licence No. 227681 trading as ShareCover Enterprises. When making decisions about a product, always read the Product Disclosure Statement (PDS) and Target Market Determination available on this website. For home policies, please also read our Key Fact Sheets (KFS) for buildings and contents which set out some of the events/risks covered and not covered by our home policies and other information you should consider. These sheets do not provide a complete statement of the cover offered, exclusions, conditions and limits that apply under the policies. You should carefully read the Product Disclosure Statement (PDS) and all policy documentation for more details.

To help you make an informed choice on insurance visit the Australian Government website: www.moneysmart.gov.au

ShareCover Enterprises is owned by Insurance Australia Limited and is not related to either Airbnb, Bolt, Booking.com, DiDi, OLA, Shebah, Spacer, Stayz and Uber. References to these platforms on this website do not constitute an endorsement by these platforms of ShareCover nor an endorsement of these platforms by ShareCover; nor IAG being partnered with these platforms.