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FAQ

What information do I need to collect when making a claim?

  • The name, address, phone number and licence details of any drivers involved in the accident.
  • The make, model and number plate of any cars involved in the accident.
  • The contact details of anyone who witnessed the accident.

Don't worry, we'll deal with all the people involved in the accident on your behalf. Even if you don't have all the details, you can still start your claim (by calling 1300 216 233) and add more information later. If you need help during the process, our claims team can answer any questions you may have.

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ShareCover is issued by Insurance Australia Limited ABN 11 000 016 722 AFS Licence No. 227681 trading as ShareCover Enterprises. When making decisions about a product, always read the Product Disclosure Statement (PDS). For home policies, please also read our Key Fact Sheets (KFS) for buildings and contents which set out some of the events/risks covered and not covered by our home policies and other information you should consider. These sheets do not provide a complete statement of the cover offered, exclusions, conditions and limits that apply under the policies. You should carefully read the Product Disclosure Statement (PDS) and all policy documentation for more details.

To help you make an informed choice on insurance visit the Australian Government website: www.moneysmart.gov.au

ShareCover Enterprises is owned by Insurance Australia Limited and is not related to either Airbnb, Bolt, Booking.com, DiDi, OLA, Shebah, Spacer, Stayz and Uber. References to these platforms on this website do not constitute an endorsement by these platforms of ShareCover nor an endorsement of these platforms by ShareCover; nor IAG being partnered with these platforms.