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FAQ

How do I minimise risk of damage to my property during a stay?

Some recognised sharing economy platforms do offer guidance around property safety, and how to minimise risks as a host.

For example, Airbnb provides a help article on how hosts can require guests to be verified before booking. Airbnb also explains how to share “House Rules” with your guests - which are a set of expectations around guest behaviour. There are also more specific issues they address, including what you should consider when offering Internet access to guests, and what you should know if you specify that your property is suitable for children. Furthermore, Airbnb provides a general list of safety tips for hosts.

Ultimately though, the safety of your property and possessions can never be guaranteed. And while there are some actions you can take that may reduce the risk of damage to your property, these preventative measures aren’t the same as cover. This is why ShareCover exists.

ShareCover is designed to provide home and contents insurance to those who are renting out all or part of their home on a recognised platform such as Airbnb, Stayz, and TripAdvisor. Importantly, ShareCover covers you against risks that may not be covered by your standard home and contents insurance, landlord insurance policy, or by the guarantees and covers provided by certain recognised sharing economy platforms. To find out what you are covered by under your existing insurance arrangements, refer to those policies.

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ShareCover is issued by Insurance Australia Limited ABN 11 000 016 722 AFS Licence No. 227681 trading as ShareCover Enterprises. When making decisions about a product, always read the Product Disclosure Statement (PDS). For home policies, please also read our Key Fact Sheets (KFS) for buildings and contents which set out some of the events/risks covered and not covered by our home policies and other information you should consider. These sheets do not provide a complete statement of the cover offered, exclusions, conditions and limits that apply under the policies. You should carefully read the Product Disclosure Statement (PDS) and all policy documentation for more details.

To help you make an informed choice on insurance visit the Australian Government website: www.moneysmart.gov.au

ShareCover Enterprises is owned by Insurance Australia Limited and is not related to either Airbnb, Bolt, Booking.com, DiDi, OLA, Shebah, Spacer, Stayz and Uber. References to these platforms on this website do not constitute an endorsement by these platforms of ShareCover nor an endorsement of these platforms by ShareCover; nor IAG being partnered with these platforms.