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FAQ

Do I need to add a security deposit to my property listing on platforms like Airbnb, Stayz & TripAdvisor?

The decision to charge a security deposit to guests is up to you. ShareCover does not require that policyholders have a security deposit on their property listing, and if you do have a security deposit on your property listing, this won’t affect how you claim with us.

Many recognised sharing economy platforms like Airbnb, Stayz, and TripAdvisor offer hosts the ability to charge a security deposit as part of their listing. Furthermore, Airbnb, as one example, provides guidance on how to add a security deposit to a listing and how Airbnb handles those security deposits, among other issues. Similarly, Stayz provides information on how to setup a default refundable damage deposit for online bookings, and how to claim this deposit.

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ShareCover is issued by Insurance Australia Limited ABN 11 000 016 722 AFS Licence No. 227681 trading as ShareCover Enterprises. When making decisions about a product, always read the Product Disclosure Statement (PDS). For home policies, please also read our Key Fact Sheets (KFS) for buildings and contents which set out some of the events/risks covered and not covered by our home policies and other information you should consider. These sheets do not provide a complete statement of the cover offered, exclusions, conditions and limits that apply under the policies. You should carefully read the Product Disclosure Statement (PDS) and all policy documentation for more details.

To help you make an informed choice on insurance visit the Australian Government website: www.moneysmart.gov.au

ShareCover Enterprises is owned by Insurance Australia Limited and is not related to either Airbnb, Bolt, Booking.com, DiDi, OLA, Shebah, Spacer, Stayz and Uber. References to these platforms on this website do not constitute an endorsement by these platforms of ShareCover nor an endorsement of these platforms by ShareCover; nor IAG being partnered with these platforms.